The dessert cook was fondling the new waitress who is screaming and crying in the kitchen; the bar tender has just gotten into a fist fight with an unruly rude customer; and the really big bouncer persuaded the valet attendant into giving him the keys to the shiny new Ferrari that a customer just valet parked. But, before you tend to that, there is a customer on line two complaining that the credit card she just used in your establishment suddenly has $5,000 of auto parts charged to her account being shipped to someone with the same name as her waiter (LOVE those smartphones); and there is a second customer on line four who is violently vomiting after eating yesterday’s crème brules at lunch today. This would be a great time to know that your Broker understands your business completely.